The Internet has become an
extremely powerful lead generation vehicle for most businesses. In
the early days of the Internet, having a web presence was a “nice to
have” - it’s now a business imperative. Businesses that don’t take
this fact seriously will find themselves at a huge competitive
disadvantage. Today, the question isn’t “should I invest in an
Internet Marketing strategy”, but “how do I make sure I get it
right”.
Before we explain the core elements of a winning Internet Marketing
strategy, it’s important to dispel some myths and misconceptions:
- Internet
Marketing Equals a Web Site:
An effective Internet marketing strategy entails more than just
putting up a web site.
- Build It
And They Will Come:
This couldn’t be further from the truth. An effective Internet
Marketing strategy must include tactics that ensure your site
gets found.
- A Web
Site is an Electronic Brochure:
Most first and second generation web sites are nothing more than
electronic brochures. You can be assured this is no longer
enough – prospects/searchers have become much more sophisticated
and demanding.
- A Web
Site Must “Look Nice”:
Time, energy and money should be invested on developing an
effective, overall Internet marketing strategy, not just on
getting a “pretty” web site designed.
- It’s
About YOU: If you
believe your Internet presence is about you, then you’ve got it
wrong. It’s about YOUR PROSPECT. Your entire Internet marketing
strategy must be developed from an outside in perspective.
- Internet
Marketing is a “One Time Thing”:
Your target market, your competitors and technology don’t stand
still. Therefore, your Internet marketing strategy must
continually evolve to reflect changing conditions.
- My Web
Developer is Taking Care of it:
Internet Marketing is not something you wash your hands of
because you’ve hired a web developer. As most developers will
tell you, you’re responsible for clearly defining the overall
objectives and developing content that drives results.
There are more myths and misconceptions, but I’m sure you get
the idea.
We’ve had many people tell us their investment in a web site hasn’t
produced results or an acceptable return. To make certain this
doesn’t happen to your business, you must address the four core
elements of an Internet marketing strategy: 1) Getting Found, 2)
Content, 3) Conversion, and 4) Analytics.
1. Getting Found
If searchers can’t find you, you don’t have an Internet presence.
You must have a well thought out strategy for getting found.
A few considerations:
- Use all
available and applicable on-line and off-line vehicles
(advertising, direct marketing, networking, etc.) to make sure
prospects find your web site.
- “Organic”
search (being found by the search engines) is not just about key
words and phrases. Search engines consider a number of other
factors such as links to your site, search engine compatibility
and overall relevant content to the topic being searched.
- “Paid”
search programs are offered by companies like Google and Yahoo.
These programs allow you to pay for placement on search result
pages based on specific criteria such as key words/phrases and
geographical location. This is an option you should at least
look into.
- There are
many third party services that will assist you in getting found,
such as directories, on-line advertising, and third party
services that specialize in driving Internet traffic.
- A word of
warning. There are many so-called experts who will promise you
quick first page organic results. Unfortunately, some of them go
about this by simply trying to “fool” search engines. This is a
short sighted approach that can result in your site being
penalized and removed from search engine results altogether.
Make sure you work with credible
marketing or web development organizations who understand this issue
before you invest in search tactics.
2. Content
Powerful web site content must precisely reflect what searchers are
looking for, and assist them in making an informed buying decision.
Content must be developed through the eyes of the prospect - what
information are they seeking, how do they want it presented, how
will they evaluate you versus competition, etc. If you don’t know
the answers to these questions, your content won’t hit the mark.
Content must be also be organized in such a way that it
doesn’t take the prospect more than two clicks to find what they’re
looking for. If navigating your site is difficult, your prospect is
“out of there”. And guess where they’ll go next? That’s right - to a
competitor’s site.
3. Conversion
What do you want to happen when someone finds your site? Remember,
prospects that land on your site are now in your world, so you can
exert influence over what they do.
You need to think in terms of conversion, or moving prospects to the
next step in your sales process. As an example, if you operate an
e-commerce site, you obviously want prospects to buy something. How
do you ensure your site will optimize the conversion rate from
visitor to buyer?
If you don’t sell anything on your site, then conversion can mean
securing prospect contact information so you can initiate a
permission based dialogue. You accomplish this by offering something
of value – a white paper, access to article archives, a seminar, a
percentage off a future purchase, a subscription to an e-newsletter,
the ability to book a consultation, etc.
Developing a permission based dialogue allows you to consistently
and pro-actively communicate with prospects. The good news is that
there are many Internet tools available that make on-going
communications simple and cost effective.
You must define precisely what you want prospects to do when they
land on your site if you want to optimize conversion and your return
on Internet marketing investment.
4. Analytics
Tracking and analyzing the results of Internet marketing efforts is
extremely important. You must assess whether your “getting found”,
“content” and “conversion” tactics are working. There are a number
of key metrics, including:
- Number of
new, unique visitors versus returning visitors
- How
searchers found your site
- Which pages
searchers visit the most
- How long
searchers stay on your site
- Which pages
they “bounce out” (leave the site) from
- Which
keywords/phrases are used to find your site through search
engines
- How
visitors navigate through your site
The Internet is a medium that will only get more influential
as time goes on, so businesses of all sizes must have a well planned
and executed Internet marketing strategy. We suggest you use this
framework as a starting point. Please feel free to email us at
info@coremarketingstrategies.com if you have specific questions
about this very important marketing topic.
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